What levels of multicultural awareness, knowledge, skills, and actions are required of student affairs professionals today? How does one go about building multicultural competence and embedding those practices into their work in student affairs?

On this episode of Student Affairs Live, host Heather Shea speaks with Raechele Pope and Amy Reynolds, two authors of the long awaited second edition of the classic book Multicultural Competence in Student Affairs: Advancing Social Justice and Inclusion. This episode will explore both the underlying frameworks driving this work as well as the practical strategies and approaches to enhance praxis.

This free episode will air live on Wednesday, October 2, 2019 at 1 p.m. ET. To watch the archived video, return to this page at any time after the episode airs.

If you have questions for the panelists in advance of the episode, please email Heather at heathershea74@gmail.com or tweet @heather_shea_ with your question and Heather will incorporate it into the dialogue. We will also take questions during the episode via the Twitter backchannel at #higheredlive.


Episode Host

Heather Shea

Heather Shea

Heather Shea's career in student affairs spans nearly two decades and five different campuses, and involves experience in many different functional areas including residence life, multicultural affairs, women’s centers, student activities, leadership development, and commuter/nontraditional student services–she identifies as a student affairs generalist. Heather is currently serving as the director of Women*s Student Services in the Division of Student Affairs at Michigan State University having just completed her Ph.D. in MSU's HALE (Higher, Adult, and Lifelong Education) Program. She completed her master’s degree in Student Affairs in Higher Education at Colorado State University in 2000. Connect with Heather on Twitter at @heather_shea_


Raechele L. Pope

Raechele L. Pope’s scholarship interests and publications generally focuses on a social and organizational analysis of equity, access, inclusion, and engagement. She examines the components of a multicultural environment and the necessary, concrete strategies, competencies, and practices to create and maintain such campus environments. Specifically, she has developed a program of research that focuses on understanding and re-examining the core assumptions, theories, and organizational structures and practices of student affairs. Her scholarship has challenged (a) the assumptions of how the field defines professional competence and efficacious practice, (b) the relevance of student development theories for students of color, and (c) the nature of traditional planned change strategies used in student affairs. Dr. Pope is the lead author for both Multicultural Competence in Student Affairs: Advancing Social Justice and Inclusion (2019) and Creating Multicultural Change on Campus (2014). In addition, she is a co-editor of Why Aren’t We There Yet? Taking Personal Responsibility for Creating an Inclusive Campus. Her work has also been published in such journals as the Journal of College Student Development, NASPA Journal, Journal of Counseling and Development, and the Journal of American College Health. She is the 2017 recipient of the ACPA Contribution to Knowledge Award, the 2015 Senior Scholar Award, 2009 Robert H. Shaffer Award for Academic Excellence as a Graduate Faculty Member, 2004 recipient of the Outstanding Contribution to Multicultural Education Award and the 1999 recipient of the Emerging Scholar Award, all from premier higher education associations. Dr. Pope has a strong history of professional service and consultation within higher education. 

Dr. Pope is the Associate Dean for Faculty and Student Affairs and the Chief Diversity Officer for the Graduate School of Education at the University at Buffalo. She is also an Associate Professor of Higher Education and Student Affairs.


Amy L. Reynolds

Amy L. Reynolds is an Associate Professor in the Department of Counseling, School, and Educational Psychology at the University at Buffalo. She is also the Director of Training for the combined doctoral program in Counseling Psychology and School Psychology. Dr. Reynolds received her masters in student personnel work and her doctorate in counseling psychology from Ohio State University and has been working in higher education as both a staff psychologist and professor for 30 years. Her work as a scholar, teacher, and consultant focuses on multicultural competence in counseling and student affairs as well as college mental health issues. She has published over 30 journal articles and book chapters and made over 40 presentations at regional or national conferences. She is one of the co-authors for Multicultural Competence in Student Affairs and Creating Multicultural Change on Campus and is the sole author of Helping college students: Developing essential skills for student affairs practice. A second and significantly second revision, Multicultural Competence in Student Affairs: Advancing Social Justice and Inclusion was recently released in January 2019. Dr. Reynolds has also actively involved in leadership within the Council of Counseling Psychology Training Programs and the Society of Counseling Psychology. In recognition of her contribution to the fields of counseling psychology and student affairs, she was named a Fellow of the Society of Counseling Psychology (SCP) in 2014 and a Diamond Honoree of the ACPA-College Student Educators International in 2017.